Política de reembolso

RETURNS & EXCHANGES  

In the unlikely event that you are not satisfied with your purchase, we accept exchanges for store credit only, no exceptions.

We will exchange your item or issue a store credit within 14 days from the date your item is delivered.  

ALL returned items must be unworn, unused and in the original condition/packaging.  Please ensure the item(s) sent back is via a traceable and/or insurable method as Berdor is not responsible for any packages damaged or lost in transit.

* We are not responsible for shipping charges To/From on orders that need to be exchanged for another style.

* Berdor has the right to refuse returns not meeting these requirements.

 RETURN PROCESS:

If item is within the 14 day from delivery time frame please click on the link below to start your returns process.  

Our team will respond within 24-48 hrs with a confirmation if item meets approval return requirements.

Once we receive the return we will inspect it to make sure it is in good condition. Then we will immediately process your store credit.  

TERMS & CONDITIONS /  ITEMS NOT ELIGIBLE FOR RETURNS:

Custom Orders, Earrings, and Sale items are FINAL SALE no exceptions. No other discounts or promotions can be combined or will be honored on sale items.

Please make sure you read product details on sale items before purchasing.

 GIFT WITH PURCHASE:

If the item came with a gift with purchase, item must be sent back with original return.  If it is not returned we will adjust the value of the item to the store credit.

PRICE ADJUSTMENTS:

Price adjustments are not honored during holiday promotions like Black Friday and Cyber Monday.